Commercial Brand of Aeronova SARL
Last Updated: 28 November 2025
Governing Law: Kingdom of Morocco

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1. Introduction

Aeronova Jets (“we”, “us”, “our”) is the commercial brand of Aeronova SARL, a company registered in Morocco.
We provide private jet charter brokerage services. This Privacy Policy explains how we collect, use, store, and protect personal data from clients and passengers.

We follow Moroccan law and also respect key principles of international regulations such as the EU GDPR.

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2. Personal Data We Collect

We collect only the information required to arrange and operate your flight:

A. Contact Information

• Name
• Email
• Phone number

B. Passenger Information

• Full name
• Date of birth
• Passport/ID details
• Nationality

C. Flight-Related Information

• Route, dates, preferences
• Special requests
• Baggage details

D. For Medical Flights (If Applicable)

• Limited medical details required by the Operator
• Medical equipment requirements
• Escort/doctor information

E. We Do NOT Collect

• Credit card data
• Banking passwords
• Payment details (you pay the Operator directly)

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3. How We Use Your Information

We use your data strictly for:

• Preparing and sending charter quotes
• Verifying passenger documents
• Transmitting your details to licensed aircraft operators
• Coordinating with airports, FBOs, and authorities
• Complying with international aviation and security laws

We do not sell or rent your information.
We use no automated decisions on your data.

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4. Legal Basis for Processing

Your data is processed based on:

• Contractual necessity (to arrange your flight)
• Legal obligations (immigration, customs, aviation security)
• Legitimate interest (fraud prevention, business administration, customer service)

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5. Who We Share Data With

We only share your information with:

• Licensed aircraft operators
• FBOs and ground handling providers
• Airport authorities
• Customs & immigration authorities
• Medical teams (for medevac flights)

We share only what is necessary to operate your flight safely and legally.

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6. International Transfers

Because flights involve multiple countries:

• Your data may be shared with operators or authorities abroad.
• We use secure channels to transmit the information.
• Transfers are strictly limited to what is required to perform your flight and comply with aviation laws.

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7. Data Security & Breach Notification

We apply strong technical and organizational measures to protect your personal data.

In the unlikely event of a data breach involving your personal information, we will:

• Assess the incident immediately
• Take containment measures
• Notify you promptly if you are at risk
• Notify authorities when required

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8. Data Retention

We keep:

• Booking & passenger data: up to 5 years, for legal and tax compliance
• Passport data: 30 days after flight, unless authorities require longer
• Medical data (if any): deleted immediately after the mission

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9. Your Rights

You may request, at any time:

• Access to your data
• Correction of inaccurate data
• Deletion of your data (when legally possible)
• Restriction of processing
• Withdrawal of consent (if applicable)

To exercise your rights, contact:
📩 info@aeronovajets.com
We may verify your identity for security.

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10. Changes to This Policy

We may update this policy. The latest version will always be available on our website.

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11. Contact

For privacy questions or requests:
📩 info@aeronovajets.com